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The
Dispatchers serve the public at the front counter, receive
all incoming 9-1-1 and non-emergency
calls, monitor and dispatch all radio transmissions to the
officers in the field. They receive approximately 250 calls
per day and approximately a quarter of those result in a call
for service. Additionally, the Communications Division serves
as the Police Department’s Records Division. The full-time
Dispatchers are Crisis Intervention Team (CIT) trained and
two of the Dispatchers have received Tactical Dispatch Training. |
Senior
Dispatcher Vicky Isner taking calls at the new ergonomic
dispatch console |
