Utility Billing Online Payments

The City is now offering Online bill payments.

SETUP ONLINE ACCESS

1. Users must have an email account. Don’t have an email? Free email account services are offered through Hotmail, Yahoo Mail, or Gmail

2. Find your recent utility bill.

3. With the utility bill you are going to create a PIN by filling out the required fields: · Account # (exactly as it appears on your bill) · Cycle-Route (exactly as it appears on your bill)

4. After completing the form, press “SUBMIT”. This will verify your infor- mation and send you a verification email.

5. Go to your email account mailbox and open the verification email.

6. In this email write down your PIN in a secure place and follow the provided link to Sign On.

7. Fill in the Account # ( located on your utility bill) and the new PIN that you received in the verification email.

MAKE A SINGLE PAYMENT

1. Log in using your Account # (located on your utility bill) and your secured PIN.

2. Click on the “PAY NOW” Button located on the left side of the page.

3. Enter the Payment Amount, then click “CONTINUE”.

4. View any additional Charges, then click “CONTINUE”.

5. Confirm current charges, if correct, click “PAY NOW”.

6. Enter credit card and personal information, click “CONTINUE”.

7. Verify transaction overview, click “COMPLETE TRANSACTION”.

Sign On

MAKE A RECURRING PAYMENT WITH A CHECK OR CREDIT CARD

1. Log in using your Account # (located on your utility bill) and your secured PIN.

2. Click on the “AUTO PAY” Button located on the left side of the page.

3. Click on the “ENROLL” Button located on the left side of the page.

4. Choose an item from your billfold either “OTHER ACH” for payment with a checking account or “OTHER CC” for payment with a credit card.

5. Enter the routing number and checking account number for a payment with a checking account or Enter credit card and personal information, click “CONTINUE”.

6. Click on the “ACCEPT” square.

7. Click “OK”.

Sign On

Back to Top